Terms & Conditions
Terms & Conditions for Romance Writing Lab’s coaching, consults, and courses.
Below you can find all the basics of the services Romance Writing Lab LLC offers.
STORY COACHING PACKAGES
COURSES/TRAININGS
PRIVACY POLICY
Story Coaching
Live meetings are held via Zoom, which may require downloading software. To protect your privacy, these are never recorded.
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STORY COACHING PACKAGES packages run in four (4) week increments, and may start mid-month. For purposes of this agreement, “a month” starts from the time of purchase, & runs four (4) weeks.
Live meetings are generally scheduled 3-4 times /month, but we both agree that Life & technology can interfere with the best of intentions. If we’re unable to complete four (4) live meetings for any reason in a month/4 week period, you will still have access to unlimited email Q&A exchanges, and will receive written feedback on all manuscript pages submitted that month, up to 20K words, which will fulfill the Story Coaching contract for that particular month/4 week period.
Story Consults
No refunds.
Live meetings are held via Zoom, which may require downloading software. To protect your privacy, these are never recorded.
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STORY CONSULTS consist of a one-time, one hour, live online video meeting, and developmental edits/feedback on up to 4K words. Pages must be sent in a Word document, and are returned in a Word doc, via Track Changes & standalone notes.
TIMELINES
All Story Consult live meetings must occur within sixty (60) days (eight (8) weeks) of the original purchase date, unless previously agreed-upon in writing by Romance Writing Lab, LLC/Kris Kennedy.
All written pages must be emailed to Kris within forty-five (45) days (six (6) weeks) of the original purchase date.
CANCELLATIONS/ RESCHEDULES/ NO SHOWS/ NO CONTACT
I understand that Life happens. Cancellations/reschedules of our live Story Consult meeting are fine–up to three (3), occurring within the 60 day window, unless otherwise agreed-upon in writing by Romance Writing Lab, LLC/Kris Kennedy prior to the third cancellation.
After three (3) cancellations/ reschedules/ no-shows OR after sixty (60) days from the original purchase date, the Story Consult will move to written-only feedback.
Feedback on written pages will be returned within thirty (30) calendar days of receipt of pages, even if no live meeting occurs. If there are three (3) cancellation/reschedules/no-shows of the live meeting, OR if it’s more than sixty (60) days from the purchase date, once written feedback is returned, that will fulfill the Story Consult contract.
If I ever need to cancel our live meeting, we’ll reschedule ASAP, and we’ll ensure the meeting happens, even if it’s after the sixty (60) day time period.
WRITTEN PAGES
I can’t provide feedback on pages I don’t have! Please be sure to email them within six (6) weeks of purchase, & ideally at least seven (7) days before our live meeting. Email to: contact@romancewritinglab.com. Romance Writing Lab, LLC accepts no liability for not receving them.
Online Courses/Workshops
No refunds.
When you purchase an online class, the videos & any accompanying downloadable, copyrighted materials will be accessible via our subdomain website: https://courses.romancewritinglab.com
Videos are copyrighted and may not be downloaded, shared, or recorded by any means. Downloadable resources (worksheets, etc) are copyrighted and may not be shared or distributed in any way, by any means.
Privacy
In order to run courses & provide live coaching/consultations, Romance Writing Lab, LLC uses software & other plugins. Romance Writing Lab, LLC does not sell, rent, or share your data with anyone, except as outlined in our Privacy Policy, and these all involve secondary software required to deliver essential products & services: for instance, video embeds for courses, or a newsletter provider to send you emails with news & updates.
We do not sell your information. We do not share it. We do not even want it. We want to help you tell amazing stories.
Software &/or plugins used to deliver Romance Writing Lab, LLC’s essential products & services have their own privacy policies. You can view them all at our Privacy Policy HERE.
